AI prepares. Your team decides.
Customer inputs stay explicit, missing details stay visible, and a person reviews every draft before it leaves the business.
No auto-send
No invented price
No automatic booking
Founder-led setup
CONTROL AT EVERY HANDOFF
Trust should be visible in the workflow.
Keep the source, missing facts, AI draft, and final human decision visible so the team can move faster without giving up control.
- Explicit
- Customer-provided facts remain the source
- Visible
- Missing details stay marked instead of invented
- Human
- A person reviews every response before sending
- 01
Explicit customer inputs
The request is built from answers the customer intentionally provides through the Smart Intake Link.
- 02
Visible missing information
The interface shows what is unknown instead of encouraging AI to fill the gap with an invented fact.
- 03
Bounded AI assistance
Summaries and drafts use the request and approved business context; they are starting points, not autonomous decisions.
- 04
Human review before sending
A person can edit, reject, or copy the draft. The current pilot does not auto-send customer messages.
Data minimization
Collect the information needed for the service request and avoid expanding into unrelated customer profiling.
Honest operational boundaries
No invented quote, automatic booking, payment, or unsupported channel-integration claim.