This policy explains collection, use, access, retention, and choices without hiding the practical summary behind legal language.
Last updated: July 17, 2026
Privacy notice
This notice explains the practical privacy rules for BizPilot quote recovery: collect less, show consent, and keep customer communication under business control.
BizPilot is for service-business customer intake: request submissions, lead details, business notes, AI-assisted summaries, manual reply drafts, and follow-up status. It is not for payment cards, government IDs, health data, or unrelated sensitive records.
Collection must stay limited to what a service business needs to understand and answer a request: contact details, service type, location, timing, relevant service context, and the customer's message.
Quote forms must show consent language before submission. The business remains responsible for sending customer messages manually from its own channel; BizPilot does not auto-send customer messages.
Tenant data must stay separated by business membership and row-level security. Synthetic production proof, OpenAI provider proof, Auth email proof, and DB-level backup/export/restore proof are recorded; real customer data remains blocked until explicit pilot approval.
Privacy requests should use the founder-provided onboarding/support channel until a dedicated privacy mailbox is verified. Requests may include access, correction, deletion, or questions about use and retention.
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